S. S. Autohauz Sdn Bhd
European cars, tailored care — any time, any day.
Founded by a former BMW and Mercedes-Benz service manager who noticed drivers in Kuching often needed repairs outside regular business hours, S. S. Autohauz Sdn Bhd offers dedicated off-hours service for European vehicles. With a strict policy of closing only on public holidays and Sundays, the workshop operates from 6 PM to 10 PM every weekday, ensuring no vehicle waits past midnight. The team even keeps essential tools and parts in the garage overnight, so urgent diagnostics or minor fixes can be completed immediately after work hours.
Why S. S. Autohauz Sdn Bhd
24/7 Availability for Real-Life Urgencies
Unlike competitors who close at 5 PM, S. S. Autohauz offers a guaranteed service slot for customers who break down after hours — even on Sundays. They provide an emergency hotline where you can book a technician to arrive within 90 minutes of call, with no extra charge if the issue is resolved on-site. The workshop also maintains a small stock of commonly needed parts (like alternators and brake pads) in a secure, temperature-controlled storage unit, so that if a customer calls in at midnight with a dead battery or flat tire, they can be fixed right there instead of waiting until morning.
European Car Specialists Who Understand Local Conditions
While many garages claim to handle European vehicles, S. S. Autohauz has built its reputation by specializing exclusively in BMW, Mercedes-Benz, and Audi models — including rare or discontinued ones. Their team holds certifications from official European training centers and uses tools specifically calibrated for Malaysian road conditions, such as adjusting suspension settings for the frequent potholes and high humidity found in Kuching. Customers appreciate knowing that their vehicle’s complex systems won’t be treated like generic imports.
Personalized Attention Without the Corporate Bureaucracy
Each customer receives a dedicated workshop coordinator who follows up on service progress via WhatsApp or SMS every 2 hours during repair work — not just once at the end. This ensures transparency, builds trust, and allows clients to know exactly when their car will be ready. Additionally, if any unusual issue arises during a repair, they offer an optional consultation call with a senior mechanic, no extra cost. There's also a loyalty program where returning customers get priority scheduling and complimentary oil analysis reports once per year.
Inside the workshop
Frequently asked
Yes, we operate until 7pm on weekdays and are open from 9am to 4pm on Saturdays. Our evening service starts at 5:30pm, so if you're working late, we can accommodate your car for inspection or minor repairs like oil changes, brake pad replacements, or battery checks while you're at work. We've had customers bring their vehicles in after 6pm on Thursday and Friday and have them ready by noon the next day.
We're open Sunday mornings from 8am to 12pm. If you're planning ahead, we can schedule a drop-off before your weekend trip or have your vehicle ready for pickup by noon on Sunday so you can travel without worrying about car issues. Last month, a customer had his Mercedes-Benz 300SL serviced on Sunday morning and was back on the road by 1pm, which was perfect since he was driving to Indonesia for the day.
Absolutely. We have a secure night drop-off system where we can take your vehicle from 8:30pm to 10pm daily, even when our staff is off. We've established this with our security team for customers who work late shifts and need urgent repairs. If you're in a hurry, we can arrange for your car to be picked up by 7am the next morning once the work is complete, and we'll notify you when it's ready.
Yes, we guarantee a same-day turnaround for urgent repairs. If you bring your vehicle in by 6pm, we can complete most brake light replacements within 3-4 hours and have it ready for pickup by 9pm or whenever you need it. We had a customer whose BMW X5 brake lights were broken for the same reason last month, and we got them fixed by 7pm so she could drive to her wedding without any issues.